Certified Specialist Programme in 5G Networks for Customer Experience

Thursday, 26 February 2026 04:08:40

International applicants and their qualifications are accepted

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Overview

Overview

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Certified Specialist Programme in 5G Networks for Customer Experience equips you with in-demand skills. This programme focuses on optimizing 5G network performance.


Understand key performance indicators (KPIs) and troubleshooting techniques. Learn about network slicing and edge computing applications. This 5G training is ideal for network engineers, customer service representatives, and anyone striving for excellence in customer experience.


Develop expertise in delivering exceptional 5G services. Gain a competitive edge. Enhance your career prospects. Explore the programme today and transform your 5G knowledge!

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Certified Specialist Programme in 5G Networks for Customer Experience elevates your expertise in next-generation 5G network technologies. This intensive program provides hands-on training in 5G deployment and optimization, focusing on improving customer experience. Gain in-demand skills in network slicing, edge computing, and network performance management. Boost your career prospects in the rapidly expanding telecommunications industry. Unique features include real-world case studies and expert mentorship, ensuring you're job-ready upon completion. Become a certified 5G expert and unlock exciting career opportunities.

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Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• 5G Network Architecture and Deployment: Understanding the core components, RAN, and deployment strategies for optimal customer experience.
• 5G Radio Access Technology (RAT): Deep dive into NR, LTE, and their interaction for seamless handover and performance.
• 5G Core Network (5GC) and its impact on Customer Experience: Exploring the role of the 5GC in delivering low latency, high throughput and reliable connectivity.
• Key Performance Indicators (KPI) and Quality of Service (QoS) for 5G: Measuring and managing network performance to meet customer expectations.
• Network Slicing and its applications for enhanced Customer Experience: Understanding how network slicing enables tailored services and improved QoS for different customer segments.
• 5G Network Optimization and Troubleshooting: Practical skills in identifying and resolving network issues impacting customer experience.
• Security in 5G Networks and its relevance to Customer Experience: Understanding security threats and implementing security measures to protect user data and privacy.
• Customer Experience Management in 5G: Strategies for proactive monitoring, incident management, and customer satisfaction.
• Emerging 5G Technologies and their impact on Customer Experience: Exploring future trends like edge computing, network automation, and AI for improved customer experience.

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Role (5G Network Specialist) Description
5G Network Engineer Design, implement, and maintain 5G network infrastructure. High demand for expertise in 5G core network and RAN technologies.
5G Network Architect Develop and oversee the architecture of 5G networks, ensuring scalability and optimal performance. A senior role requiring deep 5G and network architecture knowledge.
5G Network Security Specialist Secure 5G networks against cyber threats. Expertise in network security protocols and threat detection is crucial. Strong demand due to increasing reliance on 5G networks.
5G Network Optimization Engineer Improve the performance and efficiency of 5G networks. Requires analytical skills and a deep understanding of 5G network performance indicators.
5G Network Deployment Manager Oversee the deployment of 5G networks, managing resources and ensuring timely completion. Project management skills combined with 5G network knowledge are essential.

Key facts about Certified Specialist Programme in 5G Networks for Customer Experience

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The Certified Specialist Programme in 5G Networks for Customer Experience provides in-depth training on optimizing network performance for exceptional customer satisfaction. This program focuses on leveraging 5G's capabilities to enhance user experience across various applications.


Learning outcomes include a comprehensive understanding of 5G architecture, network slicing, performance management, and the tools used to monitor and improve customer experience. Participants will gain practical skills in troubleshooting network issues, analyzing data to identify areas for improvement, and implementing strategies for enhanced network efficiency and customer satisfaction. The curriculum also covers key aspects of network optimization and quality of service (QoS).


The duration of the Certified Specialist Programme in 5G Networks for Customer Experience typically spans several weeks or months, depending on the chosen format (online, in-person, or blended learning). The exact duration should be confirmed with the program provider.


This certification holds significant industry relevance. With the widespread adoption of 5G technology, professionals with expertise in optimizing 5G networks for superior customer experience are in high demand. This 5G training equips individuals with the skills needed to succeed in this growing field, making them highly competitive candidates for roles in network engineering, customer experience management, and related areas. The program enhances expertise in mobile network optimization and 5G network management.


Upon successful completion, graduates receive a valuable industry-recognized certification demonstrating their expertise in 5G network optimization and its direct impact on customer satisfaction, strengthening their professional credentials and career prospects within the telecom sector.

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Why this course?

The Certified Specialist Programme in 5G Networks is increasingly significant for enhancing customer experience in today's UK market. With Ofcom reporting a 98% mobile phone penetration rate in 2022, ensuring a seamless and reliable 5G network is paramount. The demand for high-speed, low-latency connectivity drives the need for skilled professionals capable of optimizing network performance and troubleshooting issues proactively. This specialized training addresses current industry trends, such as the rapid growth of IoT devices and the increasing reliance on mobile data for various services.

Skill Importance to Customer Experience
Network Optimization High - Directly impacts speed and reliability.
Troubleshooting High - Minimizes service disruptions.
Security Management Medium-High - Ensures data privacy and protection.

Who should enrol in Certified Specialist Programme in 5G Networks for Customer Experience?

Ideal Audience for the Certified Specialist Programme in 5G Networks for Customer Experience Description
Telecommunications Professionals Experienced engineers, network architects, and customer service representatives seeking to enhance their 5G network expertise and improve customer satisfaction. Given that the UK aims for 100% 5G coverage, upskilling in this area is crucial.
IT Professionals IT professionals working within telecommunications companies or related industries who want to expand their skillset to include 5G network management and customer experience optimization. The UK's growing reliance on digital infrastructure makes this highly relevant.
Customer Experience Managers Individuals responsible for overseeing customer satisfaction within telecommunications firms. This programme equips them with the technical knowledge to better understand and address network-related customer issues. This expertise is vital given the rise in 5G-dependent services.
Aspiring 5G Specialists Graduates and early-career professionals looking to build a career in the burgeoning field of 5G network management and customer experience. The UK's investment in 5G infrastructure offers significant career opportunities.