OTHM Level 2 Customer Service Course Fee

Saturday, 26 July 2025 23:18:33

International Students can apply

Apply Now     Viewbook

OTHM Level 2 Customer Service Course Fee

Overview

Looking to enhance your customer service skills? The OTHM Level 2 Customer Service Course Fee is designed for individuals seeking to improve their customer service knowledge and abilities. This course covers topics such as communication, problem-solving, and customer satisfaction, equipping learners with the tools to excel in a customer-facing role. Whether you are a new entrant to the field or looking to advance your career, this course is perfect for you. Enroll today and take the first step towards becoming a customer service expert!

The OTHM Level 2 Customer Service Course Fee offers a comprehensive training program designed to enhance your customer service skills and boost your career prospects. This course equips you with the necessary knowledge and techniques to excel in various customer-facing roles. By enrolling in this course, you will gain valuable insights into effective communication, problem-solving, and conflict resolution. Upon completion, you will be equipped to handle diverse customer interactions with confidence and professionalism. Stand out in the competitive job market with a recognized qualification in customer service. Invest in your future today with the OTHM Level 2 Customer Service Course Fee. (53)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Understanding customer service
• Effective communication skills
• Handling customer complaints
• Building customer relationships
• Managing customer expectations
• Resolving conflicts
• Customer service in different sectors
• Customer service legislation and regulations
• Customer service best practices
• Customer service strategies and techniques

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Apply Now

Accreditation

 Awarded by an OfQual regulated awarding body

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative Provide assistance to customers, handle inquiries, and resolve complaints to ensure customer satisfaction.
Sales Associate Assist customers in making purchasing decisions, upsell products, and provide excellent customer service.
Call Center Agent Handle inbound and outbound calls, provide information, and resolve customer issues over the phone.
Client Success Manager Build and maintain relationships with clients, ensure their satisfaction, and address any concerns they may have.
Customer Experience Specialist Focus on improving customer interactions, analyzing feedback, and implementing strategies to enhance customer satisfaction.

Key facts about OTHM Level 2 Customer Service Course Fee

The OTHM Level 2 Customer Service Course Fee covers essential topics to enhance students' customer service skills. The course aims to equip learners with the knowledge and skills required to deliver excellent customer service in various industries.
The duration of the course typically ranges from 3 to 6 months, depending on the mode of study and learning pace. Students can expect to gain a comprehensive understanding of customer service principles, effective communication techniques, problem-solving strategies, and conflict resolution skills.
Upon completion of the course, students will be able to apply their customer service knowledge in real-world scenarios, effectively handle customer inquiries and complaints, and contribute to building positive customer relationships. The industry relevance of this course is significant, as customer service skills are in high demand across various sectors, including retail, hospitality, healthcare, and more.
Overall, the OTHM Level 2 Customer Service Course Fee offers a valuable opportunity for individuals looking to enhance their customer service competencies and advance their careers in a customer-centric environment.

Why this course?

The OTHM Level 2 Customer Service Course Fee holds significant importance in today's market, especially in the UK where customer service plays a crucial role in business success. According to recent statistics, 89% of consumers have switched to a competitor following a poor customer experience, highlighting the need for well-trained customer service professionals. Investing in a customer service course like OTHM Level 2 can provide individuals with the necessary skills and knowledge to excel in this competitive industry. The course fee not only covers the cost of training but also opens up opportunities for career advancement and higher earning potential. In the UK, customer service roles are in high demand, with an estimated 1.5 million people currently employed in this sector. Employers are actively seeking candidates with formal qualifications in customer service to ensure they can meet the growing expectations of consumers. By enrolling in the OTHM Level 2 Customer Service Course, individuals can gain a competitive edge in the job market and enhance their career prospects. The course fee is a worthwhile investment that can lead to long-term success in the dynamic field of customer service. | UK Customer Service Statistics | |---------------------------------| | 89% of consumers switch due to poor experience | | 1.5 million people employed in customer service | | Formal qualifications in demand by employers |

Who should enrol in OTHM Level 2 Customer Service Course Fee?

Ideal Audience for OTHM Level 2 Customer Service Course Fee | Audience | Description | |----------|-------------| | Individuals seeking | This course is perfect for individuals looking to enhance their customer service skills and advance their career in the service industry. | | Entry-level professionals | Ideal for entry-level professionals wanting to gain a competitive edge in the job market and improve their employability. | | Customer service representatives | Suited for customer service representatives aiming to refine their communication and problem-solving abilities to better serve customers. | | UK residents | With 85% of UK consumers stating that customer service plays a crucial role in their choice of brand loyalty, this course is essential for UK residents aiming to excel in customer service roles. |