OTHM Level 2 Diploma in Customer Service Fee

Monday, 21 July 2025 23:44:24

International Students can apply

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OTHM Level 2 Diploma in Customer Service Fee

Overview

The OTHM Level 2 Diploma in Customer Service Fee is designed for individuals seeking to enhance their skills in providing exceptional customer service. This course covers key topics such as communication, problem-solving, and customer relationship management. Ideal for entry-level professionals or those looking to advance in their careers, this diploma equips learners with the knowledge and practical skills needed to excel in a customer-centric role. Take the first step towards a successful career in customer service by enrolling in this comprehensive program today!

The OTHM Level 2 Diploma in Customer Service Fee offers a comprehensive foundation in customer service skills, equipping students with the knowledge and expertise to excel in various industries. This course focuses on enhancing communication, problem-solving, and relationship-building abilities, essential for delivering exceptional customer experiences. Graduates can pursue rewarding careers as customer service representatives, client relations managers, or customer experience specialists. The key benefits of this diploma include practical training, industry-relevant curriculum, and internationally recognized certification. With a strong emphasis on professional development and practical skills, this course prepares individuals for success in the dynamic field of customer service. (64)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Understanding customer service in the retail sector
• Understanding customer service in the hospitality sector
• Understanding customer service in the travel and tourism sector
• Understanding customer service in the public sector
• Understanding customer service in the financial services sector
• Understanding customer service in the healthcare sector
• Understanding customer service in the telecommunications sector
• Understanding customer service in the utilities sector
• Understanding customer service in the leisure and tourism sector
• Understanding customer service in the automotive sector

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative Provide assistance to customers, resolve inquiries, and ensure customer satisfaction.
Client Relations Specialist Build and maintain relationships with clients, address their needs, and promote loyalty.
Sales Support Coordinator Assist sales team with administrative tasks, coordinate sales activities, and support customer interactions.
Customer Experience Manager Oversee customer service operations, implement strategies to enhance customer experience, and drive customer retention.
Retail Customer Service Supervisor Lead a team of customer service representatives in a retail setting, ensure quality service delivery, and handle escalated customer issues.

Key facts about OTHM Level 2 Diploma in Customer Service Fee

The OTHM Level 2 Diploma in Customer Service Fee is designed to equip learners with the necessary skills and knowledge to provide excellent customer service. The course covers topics such as understanding customer needs, effective communication, and resolving customer complaints.
The duration of the course typically ranges from 6 to 9 months, depending on the mode of study and individual learning pace. Learners can choose to study full-time or part-time, making it flexible for working professionals or those with other commitments.
Upon completion of the diploma, learners will be able to apply their customer service skills in various industries such as retail, hospitality, and call centers. The qualification is recognized by employers globally, enhancing job prospects and career advancement opportunities.
Overall, the OTHM Level 2 Diploma in Customer Service Fee provides a solid foundation for individuals looking to excel in customer service roles and make a positive impact on customer satisfaction and loyalty.

Why this course?

The OTHM Level 2 Diploma in Customer Service Fee holds significant importance in today's market, especially in the UK where customer service plays a crucial role in business success. According to recent statistics, 89% of consumers have switched to doing business with a competitor following a poor customer experience. This highlights the growing demand for skilled professionals who can provide exceptional customer service. The OTHM Level 2 Diploma in Customer Service Fee equips learners with the necessary knowledge and skills to excel in this competitive landscape. With a focus on understanding customer needs, effective communication, and problem-solving, this qualification prepares individuals to deliver top-notch service that drives customer satisfaction and loyalty. In the UK, companies are increasingly recognizing the value of investing in customer service training for their employees. Research shows that businesses with a strong customer service focus experience higher customer retention rates and increased profitability. By obtaining the OTHM Level 2 Diploma in Customer Service, professionals can enhance their career prospects and contribute to the success of their organizations. Overall, the OTHM Level 2 Diploma in Customer Service Fee is a valuable qualification that addresses the current trends and industry needs in the UK market, making it highly relevant for both learners and professionals looking to advance in their careers.
Statistic Percentage
Consumers who switched to a competitor due to poor customer experience 89%

Who should enrol in OTHM Level 2 Diploma in Customer Service Fee?

The ideal audience for the OTHM Level 2 Diploma in Customer Service Fee is individuals looking to enhance their customer service skills and advance their career in the UK.
This diploma is perfect for those who are currently working in customer service roles or aspiring to do so, as it provides a comprehensive understanding of customer service principles and practices.
With the demand for customer service professionals on the rise in the UK, this qualification can open up new opportunities and increase earning potential for learners.